We’ve collated a list with links to local & national organisations offering advice and support for mental health and wellbeing. Your mental health matters and help is out there.
- Avon and Wiltshire Mental Health Partnership (AWP) NHS Trust have a 24-hour, 7 days a week, telephone Mental Health Support Service. Anyone concerned about their own or someone else’s mental health can call 0300 3031320 and speak to mental health experts who will provide advice, guidance and support over the telephone. The mental health response line is available around the clock for adults and children. They have also provided some useful guides containing information about how you can look after your mental health and support your wellbeing through COVID-19.
- Olive Branch Counselling are a professional counselling agency and charity located in the centre of Chippenham. They provide a safe and affordable counselling service for adults. Check their website for more information. If you need to call us please use our office mobile number which is 07395 397517
- Relate Mid Wiltshire is a local charity that provides support to help individuals, couples and families of all ages, backgrounds and sexual orientations to get the most out of their relationships. They charge a fee for counselling to cover the costs of the sessions but don’t make a profit from the services they provide. The fee for ongoing counselling is dependent on the total household income.
- The Therapy Rooms in Chippenham provide counselling, play therapy and parenting courses. They work with adults, young people and children. They have set up an Emotional Support Line dedicated to people who are struggling to cope in these unprecedented times offering a free 30 minute telephone consultation to help you explore and find strategies to help you cope. Each of their team of professionally trained listeners have identified dedicated times that they are able to take your call. More information about that here. For more information about the Therapy Rooms visit their website, call them on 01249 554540 or email
- Wiltshire Health Improvement Hub – Wiltshire Council is launching a new Wiltshire Health Improvement Hub which will assist people who want to improve their health and mental wellbeing. Their Health Improvement Coaches can support people to make practical changes to improve their health and mental wellbeing through one-to-one support. Health Improvement Coaches focus on improving health to support mental wellbeing. They also offer stop smoking support and 1-2-1 weight management support. Further details can be found here.
- Wiltshire Mind is an independent mental health charity providing a wide range of services for people suffering from mental health illnesses. Wiltshire Mind are currently providing their counselling service using via telephone and Zoom calls. Their support groups are currently closed but they are also providing Wellbeing calls. You can call Wiltshire Mind on 01225 706532 or email on firstname.lastname@example.org.
Focused on young people
- On Your Mind is the new Wiltshire Early Mental Health Service, run by Barnardo’s. Their website has lots of practical tips and advice about supporting children and young people’s mental health focusing on a range of different subjects. As part of the new service Barnardo’s offers counselling for 5 – 18 year olds. They are currently only able to offer phone or video counselling (through platforms like Zoom or Facetime). Contact On Your Mind via this online form.
- Relate Mid Wiltshire provide a counselling service for 7 to 18 year olds is called ‘Talk Zone’ which is for any young person who needs a little support. This service is free for 13 to 18 year olds. More information on this on their website here.
- Teen Talk provide a confidential counselling service to young people aged 10 to 25 within North and West Wiltshire. Call the TeenTalk line on 01225 667328 or visit their website to fill in a simple online form. They recently launched a new service in Chippenham on Wednesday afternoons – you can find out more about that on this website here.
- Calm (The Campaign Against Living Miserably) run a free and confidential helpline and webchat – 7 hours a day, 7 days a week for anyone who needs to talk about life’s problems. Their service runs from 5pm-midnight daily. Call 0800 585858 or use their webchat service via the above link.
- The Cruse Bereavement Care Freephone National Helpline is staffed by trained bereavement volunteers, who offer emotional support to anyone affected by bereavement. The helpline is open Monday-Friday 9.30-5pm (excluding bank holidays), with extended hours on Tuesday, Wednesday and Thursday evenings, when they’re open until 8pm. Call 0808 808 1677.You can also email email@example.com
- Every Mind Matters and One You are both run by Public Health England and designed help you make small changes that fit your life, so you feel better and healthier every day. Every Mind Matters gives you simple and practical advice to get a healthier mind and get more out of life – from how to deal with stress and anxiety, to boosting our mood or sleeping better. It will help you spot the signs of common mental health conditions, get personalised practical self-care tips and information on further support. One You provides tips, tools, support and encouragement every step of the way, to help improve your health right away.
- Mind are a national charity who provide advice and support to empower anyone experiencing a mental health problem. They provide lots of information and support on their website
- Samaritans are always available for a call and a chat to help with whatever you’re going through, a Samaritan will face it with you – 24 hours a day, 365 days a year. Call 116 123 for free, or via email.
- Shout – If you are in mental health crisis text SHOUT to 85258. Free and confidential crisis support available . 24/7.
Focused on young people
- Every Mind Matters – lots of tips and support for looking after a young person’s mental health from Public Health England.
- The Mix is a UK based charity that provides free, confidential support for young people under 25 via online, social and mobile.They can help you to take on any challenge you’re facing – from mental health to money, from homelessness to finding a job, from break-ups to drugs. You can call them, via their confidential helpline 08088084994 7 days a week from 4pm to 11pm. You can also web chat to them 7 days a week from 4pm to 11pm, but chats may not be connected after 10:15pm. You can email the helpline at any time via their website and they aim to respond within 24 hours. You can also use their crisis messenger text service which provides free, 24/7 crisis support across the UK. If you’re aged 25 or under, and are experiencing any painful emotion or are in crisis, text THEMIX to 85258.
- Hope Again is the youth website of Cruse Bereavement Service. They provide advice and support for any young person dealing with the loss of a loved one. Information about how to contact Hope Again is here.
- PAPYRUS is the national charity dedicated to the prevention of young suicide. They provide help and support on their website. They also provide HOPELINE UK which is a confidential support and advice service for children and young people under the age of 35 who are experiencing thoughts of suicide and anyone who is concerned that a young person could be thinking about suicide. Call 0800 068 4141 Monday to Friday 10am-10pm and 2pm-10pm on weekends.
- Young Minds are a charity fighting for young people’s mental health. They want to make sure all young people get the best possible mental health support and have the resilience to overcome life’s challenges. They provide lots of advice and support for young people on their website here.
Mental Health and Wellbeing Support Apps
- Chill Panda – Learn to relax, manage your worries and improve your wellbeing with Chill Panda.
- For Me – The Childline App to get advice and support on loads of topics.
- Grief: Support for Young People – Created by Child Bereavement UK, this App is designed to support young people aged 11-25 who are experiencing the loss of a loved one.
- MeeTwo – The MeeTwo app provides a safe and secure forum for teenagers wanting to discuss any issue affecting their lives.
- Positive Penguins – Aimed at 8-12 year olds, Positive Penguins app is a resilience-building app for all children.
- SAM App – Designed to help you understand and manage anxiety.
- Smiling Mind – An App for daily meditation and mindfulness for all ages.
- Stay Alive – An app for those at risk of suicide and those worried about someone.
- Think Ninja – Empowers children and young people to build resilience, manage their emotional health and to fulfil their potential.
Why not also take a look at the many local charities that are also offering a wide range of support to the Chippenham community. If you are a local organisation offering mental health support to the people of Chippenham please get in contact with us and we will add you to this list.