Wiltshire Citizens Advice offers free, confidential, impartial advice online, over the phone and via email.
People come to us with all sorts of issues. We give up-to-date advice on benefits, work, money and debt, consumer rights, family issues and more.
Coronavirus has made life hard for many people we’re here to help. Whether you’re facing a crisis, or just considering your options; checking a quick piece of information, or not sure where to start. It doesn’t matter who you are, or what your situation is. Wiltshire Citizens Advice will always give you free, confidential and impartial advice.
Wiltshire Citizens Advice will give you the facts and possible outcomes of different options in order to make the decision that’s right for you. They can also offer practical support such as help with filling forms, writing letters or negotiating with third parties.
Advisers are available 9am to 5pm, Monday to Friday.
Call for free (new freephone number): 0800 144 8848, Textphone (if you can’t hear or speak on the phone): 18001 then 0800 144 8884 or Email: visit our website and complete the short ‘Contact us’ enquiry form: citizensadvicewiltshire.org.uk/contact-us
For advice about Universal Credit, please call: 0800 144 8 444 (freephone).
If you’ve got less money because of coronavirus their advice can help you work out what you can do. Here’s some useful information they have provided: –
- If you’re struggling to pay your bills, like your rent, mortgage, energy bills or council tax, or are worried about being evicted you can check what help you can get here.
- You might be able to claim benefits, or get more money on your current benefits. This includes any ‘statutory sick pay’ your employer might give you. Check what benefits you can get here
- If your employer tells you not to work because of coronavirus, for example if your place of work has shut down or there’s no work for you, your employer can use the government Coronavirus Job Retention scheme to pay you while there’s no work to do. You can find out how the scheme works here
You can find out more information about what Coronavirus means for you here
You can contact Citizens Advice Wiltshire by phone on 03444 111 444 or via their local website, by completing the short ‘Contact us’ enquiry form here.
For more information visit their website: citizensadvicewiltshire.org.uk
